Record image not showing in Global Search

Problem Just after installing the v9 update for our MS Dynamics CRM 365 instance, we started to notice that when using global search, the resulting case records where not showing the record image, instead, it was always showing the default entity image. Solution Problem resides in the fact that after installing new versions sometimes there … Continue reading Record image not showing in Global Search

Org Insights dashboard preview is not enabled for this org. Please check with your admin to enable this feature.

Today while testing dashboards, I found one that was showing an error in all of its charts: "Org Insights dashboard preview is not enabled for this org. Please check with your admin to enable this feature." After digging on internet, I found that this error is caused because my dashboard needs a managed solution called: … Continue reading Org Insights dashboard preview is not enabled for this org. Please check with your admin to enable this feature.